We take privacy very seriously to ensure we protect any data we gather from customers. We only collect data we regard as important so that we can provide an outstanding level of service for our customers.

What types of information do collect from customers?
The types of information we collect from customers include:

  • Names
  • Address details
  • Phone numbers
  • Email addresses.
  • Details we need to take payments are held by either Stripe or Paypal, depending on who you choose to pay with but are not stored by us.

How do use my information?
We use the information we have gathered to provide our customers with our services. From time to time we also use the information we have gathered to keep our customers up-to-date with our latest offers and new lines. If you wish to opt out of any marketing communications please let us know using the contact details on this website.

Do share my information?
No, we do not share information we collect from customers with any third parties.

How do store my information?
Some of the information we collect, for example payment card details are not stored and are securely disposed of once they have been used. Other data, which we do store for longer, such as customer name and address details, are securely stored digitally to ensure our customer’s data is safe.

How long do keep my information?
The length of time we keep any information we gather depends on the type of information and whether we need to keep it. Some data, such as payment card details is only kept until it has been used to take the agreed payment, after which time it is securely disposed of. Information such as customer names and addresses, which we need to keep so that we can provide ongoing support for customers is kept until we no longer feel the information is required.

How do dispose of information we have gathered?
We always dispose of all data securely. All paper documents are shredded before being disposed of. Our digital data is always destroyed before computers are disposed of. In order to enable us to provide you with a personalised browsing experience, this site uses cookie information collection technology. Cookies are small pieces of information that are issued to your computer when you enter a website. Cookies are stored by your browser on your computer’s hard drive, and they can be used for a wide range of purposes, such as identifying your computer’s pervious visits to this website, to ascertain the most popular features of this website and to show you relevant advertising as you browse the internet.

Why do use cookies?
Like many other websites, this website uses cookies to enable us to identify your computer when you visit our website. We also use cookies to gain a better understanding of which parts of this website are the most popular to its visitors, and your preferences. You are not obliged to accept cookies and you may want to amend your browser’s settings to prevent it from accepting cookies. For more information take a look at our cookie policy