Privacy & Cookies

We take privacy very seriously to ensure we protect any data we gather from customers. We only collect data we regard as important so that we can provide an outstanding level of service for our customers.

What types of information do collect from customers? The types of information we collect from customers include:

  • Names
  • Address details
  • Phone numbers
  • Email addresses.

    Details we need to take payments are held by either Stripe or Paypal, depending on who you choose to pay with but are not stored by us.

    How do use my information?
    We use the information we have gathered to provide our customers with our services. From time to time we also use the information we have gathered to keep our customers up-to-date with our latest offers and new lines. If you wish to opt out of any marketing communications please let us know using the contact details on this website.

    Do share my information?
    No, we do not share information we collect from customers with any third parties.

    How do store my information?
    Some of the information we collect, for example payment card details are not stored and are securely disposed of once they have been used. Other data, which we do store for longer, such as customer name and address details, are securely stored digitally to ensure our customer’s data is safe.

    How long do keep my information?
    The length of time we keep any information we gather depends on the type of information and whether we need to keep it. Some data, such as payment card details is only kept until it has been used to take the agreed payment, after which time it is securely disposed of. Information such as customer names and addresses, which we need to keep so that we can provide ongoing support for customers is kept until we no longer feel the information is required.

    How do dispose of information we have gathered? We always dispose of all data securely. All paper documents are shredded before being disposed of. Our digital data is always destroyed before computers are disposed of. In order to enable us to provide you with a personalised browsing experience, this site uses cookie information collection technology. Cookies are small pieces of information that are issued to your computer when you enter a website. Cookies are stored by your browser on your computer’s hard drive, and they can be used for a wide range of purposes, such as identifying your computer’s pervious visits to this website, to ascertain the most popular features of this website and to show you relevant advertising as you browse the internet.

    Why do use cookies? Like many other websites, this website uses cookies to enable us to identify your computer when you visit our website. We also use cookies to gain a better understanding of which parts of this website are the most popular to its visitors, and your preferences. You are not obliged to accept cookies and you may want to amend your browser’s settings to prevent it from accepting cookies. For more information take a look at our cookie policy below.


    What is a cookie?
    Cookies are text files containing small amounts of information which are downloaded to your personal computer, mobile or other device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user’s device.

    How long are cookies stored for?
    Persistent cookies – these cookies remain on a user’s device for the period of time specified in the cookie. They are activated each time that the user visits the website that created that particular cookie.

    Session cookies – these cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.

    Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience.

    You can find more information about cookies at and

    Cookies used on the Website
    A list of all the cookies used on the Website by category is set out below.

    Strictly necessary cookies
    These cookies enable services you have specifically asked for. These cookies are essential in order to enable you to move around the Website and use its features, such as accessing secure areas of the Website.

    Performance cookies
    These cookies collect anonymous information on the pages visited. By using the Website, you agree that we can place these types of cookies on your device.

    These cookies collect information about how visitors use the Website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how the Website works.

    Functionality cookies
    These cookies remember choices you make to improve your experience. By using the Website, you agree that we can place these types of cookies on your device.

    These cookies allow the Website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

    Third party cookies These cookies allow third parties to track the success of their application or customise the application for you. Because of how cookies work we cannot access these cookies, nor can the third parties access the data in cookies used on our site.

    For example, if you choose to ‘share’ content through Twitter or other social networks you might be sent cookies from these websites. We don’t control the setting of these cookies, so please check those websites for more information about their cookies and how to manage them.