FAQs
Can I change my images one I've placed my order?
Unfortunately, we are unable to amend images once the order has been placed.
What kind of cakes can I order?
There's lots of delicious flavours available along with vegan or gluten free chocolate and vanilla cakes!
How do I order?
It's easy to place an order. Simply choose a design for the occasion you are celebrating or, if you prefer to create your own, you can upload any image. Then all that's left to do is select a tasty flavour and place your order. We will bake, print your design and deliver it direct to thier door.
What size should my images be?
The images you upload should be between 500-1000px and no more than 8MB.
Where can I upload photos from?
From Instagram, Facebook, Snapchat and your desktop / camera roll. You can upload 1 image per PostCake.
How long will it take for my PostCake to be delivered?
All your cakes are handcrafted with love and care. We aim to bake and send all orders placed before Midday (excluding weekends and bank holidays) on the same day. All orders placed after 2pm are shipped the next working day. The delivery estimates are as follows: 1 to 3 days. Orders are sent Royal Mail first class. 95% arrive the very next day.
Do they need to sign for their cake on delivery?
Nope. PostCake.com is designed to fit through your letterbox meaning the recipients gift will be waiting for them when they arrive home.
How long will the cake stay fresh?
For best results eat within 3 days. If you would like to savour the flavour of your delicious cake don’t forget to wrap it in the paper provided and close the box between nibbles to keep it fresh! The cakes have a 6 day Best Before date printed on the box on the date they're baked and sent.
How big is a PostCake?
The cakes are 15 x 12 x 3cm and weight approximately 240grams.
Where can I cancel my order?
You can cancel your order providing it hasn't already been printed. Please check the Order Status tab to track the progress of your cake.